Privacy Policy
Last Updated: June 29, 2026
Nctsupport, LLC doing business as NCT Support ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (nctsupport.com), use our services, or communicate with us. By using our services or providing your information, you agree to the terms of this Privacy Policy.
Information We Collect
We collect information you voluntarily provide through our forms and communications, including:
- Name and business name
- Email address
- Phone number
- City / service location
- Website
- Details of your service request or inquiry
We also automatically collect limited technical data via cookies and standard web logs, including IP address, browser type and version, and pages visited on our site.
How We Use Your Information
- Respond to inquiries and quote requests
- Schedule, confirm, and provide services
- Send appointment confirmations and reminders
- Follow up on service requests and provide support
- Improve our services, site, and customer experience
- Meet legal and regulatory obligations
We do not sell your personal information.
SMS / Text Messaging
If you opt in by providing your mobile phone number and checking the SMS consent box on any of our forms, NCT Support may send you text messages including:
- Appointment confirmations and reminders
- Service updates, scheduling changes, and follow-ups
- Account and support notifications
- Occasional promotional messages, only if you separately opt in to promotions
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help, or contact us at (980) 494-3560 or info@nctsupport.com. Providing your mobile number and SMS consent is not a condition of purchase.
No Sharing of SMS Consent
NCT Support does not sell, rent, or share your SMS opt-in consent, phone number, or text-messaging data with any third parties or affiliates for their marketing or promotional purposes. SMS consent and mobile information are never shared with third parties, except with service providers strictly necessary to deliver the messaging service, who may not use the data for any other purpose.
Cookies & Tracking
We use cookies and similar technologies to operate the site, remember your preferences, and understand how our site is used (including analytics such as Google Analytics). You can control or disable cookies through your browser settings; disabling cookies may limit some site features.
How We Share Your Information
We do not sell your personal information. We may share limited information only with:
- Service providers who help us deliver our services (scheduling, communications, payment processing, IT operations), bound to use the data only to provide their service to us.
- Legal requirements such as valid law, court order, or government request.
- Business transfers in the event of a merger, acquisition, or sale of assets.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the Internet is 100% secure.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you. You may unsubscribe from marketing communications at any time — reply STOP to text messages or use the unsubscribe link in marketing emails. To exercise your rights, contact us at info@nctsupport.com or (980) 494-3560.
Children's Privacy
Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
NCT Support208 Glenway St, Suite 212
Belmont, NC 28012
Email: info@nctsupport.com
Phone: (980) 494-3560